Lisa Wyatt had sought to offer electronic payments for customers for years. Unfortunately, most providers charge excessive fees which make any convenience too costly.
Town Clerk Linda Zappala researched several companies to find the right provider to serve the water department. Most companies assess high fees, which reduce the benefits associated with this method of payment. After thorough review one company rose to the top. PayGOV.US is the premier provider of electronic payment services to American Cities and Towns currently serving over 1,000 municipal clients in over 40 States. Their service works by assessing a convenience fee directly to the cardholder who chooses to pay by these methods. This allows the Town to provide new and convenient ways to pay, without bearing the burden of the overall cost.
Princes Lakes Indiana became the latest Indiana municipality to contract with Indianapolis based PayGOV. PayGOV.US will provide Princes Lake residents with the ability to pay their utilities online, in person, over the phone, and via a mobile app.
Taylor County Wisconsin is the latest County to select PayGOV.US for their electronic payment needs. Taylor County has joined an ever growing number of municipalities choosing PayGOV.US to provide these services.
Amber Lamb of the Water Department led the selection process to identify a vendor capable of meeting their needs. PayGOV.US provides electronic payments with a twist on how the service is conventionally offered.
Karen Kruer Bell, Direct of the FCCC, lead the efforts to expand payment options for clients. PayGOV was chosen because of their long history in serving Floyd County and their willingness to customize payment applications for each department.
Alan Ross and others at SBWC had sought to offer electronic payments for customers for years. Unfortunately, most providers charge excessive fees which make any convenience too costly. Mr. Ross reviewed the offerings of several companies before settling on industry leader PayGOV.US.
Kayla Pauley, Clerk Treasurer, had been looking at expanding payment options for town residents for quite some time. Most vendors offered only expensive solutions that didn’t fit the Towns goals of serving residents as affordably as possible. After consulting other Clerk Treasurers, Mrs. Pauley came upon a highly recommended Indiana based provider familiar with the function of cities and towns. PayGOV.US was the best fit for Cromwell. PayGOV operates under a Convenience Fee model whereby the service is provided to the Town at no cost and only the residents who choose to use the service are assessed a nominal fee. This provides those who wish to enjoy the new convenience the opportunity, without placing the financial burden on all
Pamela Smart, Clerk Treasurer, coordinated the effort find the best fit for Hartford City. PayGOV operates under a Convenience Fee model whereby the service is provided to the City at no cost and only the residents who choose to use the service are assessed a nominal fee. This provides those who wish to enjoy the new convenience the opportunity, without placing the financial burden on all residents.
Cheryl Eastman, Finance Director, has worked closely with PayGOV.US to offer services at an affordable rate for all residents. This switch to PayGOV.US was made because of their excellent reputation and “$0 cost” program for municipalities, only charging those who chose to use this service.