Kendallville offers citizens more payment options for Utility payments

KENDALLVILLE, IN.–(BUSINESS WIRE)—November 29th, 2011

The City of Kendallville has taken a significant step forward in customer convenience by entering an agreement with PayGOV.US. Citizens are now able to pay their Utility Payments by credit or debit card at the Utility office, over the Internet (http://www.kendallville-in.org/ ) or via 24/7 LIVE operators at (866-480-8552).

Kendallville Clerk/Treasurer Sheryl Hanes chose PayGOV after dozens of Indiana Clerk/Treasurers referred the company. Impressed by their “hands on” approach, Ms. Hanes met with PayGOV representatives Michael Hiatt and Jonathan Stoops to develop a program for residents. Accepting electronic payments has been a goal for many years but the costs involved were prohibitive. “Their Convenience Fee Program was a significant factor in their selection,” explained Ms. Hanes. “There are no costs to the City to operate the system. Only people who pay their bills via the service are assessed a small convenience fee. PayGOV is an Indiana company and the leading provider of these services to Indiana Cities and Towns.”

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar agreements with government entities and utilities in over 20 states.

For more information contact Jonathan Stoops at [email protected] or 1-866-480-8552.
PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.