“We found PayGOV.US after searching for a sensible solution,” stated Clerk/Treasurer Abigail Lawson, “they came highly recommended by other cities and towns throughout Indiana and were the perfect choice for Kingman.” PayGOV.US provides the service to the town at no cost. Only the residents who choose to use the service for convenience are assessed a nominal fee.
Clerk/Treasurer Donna Musenbrock pioneered the search, “Our customers work hard and expect to be able to pay their Utilities at their convenience. At the same time we couldn’t justify the Town paying for the service.” explained Mrs. Musenbrock. “Thankfully, PayGOV came highly recommended as the solution to our problem! Best of all is the cost to the town - FREE!”
The search for the right company took longer than expected. Few were willing to accommodate the needs of the Village or were simply too expensive. Phyllis Falsetta, Village Clerk, searched for a vendor which specialized in local government. Most companies offering services to municipalities engaged their clients in long term contracts or charged exorbitant fees. Mrs. Falsetta knew there had to be a better way.
The City of Douglas moved forward with a plan to accept credit/debit cards for Utility payments. The move expands the payment options for customers allowing online and over the phone payments.
Clerk/Treasurer Beth Bennett led the effort to expand service. "People ask if they can pay with their card every week," explained Mrs. Bennett. "Now we can finally tell them YES!"
“We are pleased to continue to offer our electronic payment service to Sturgeon Bay at a reduced rate and to add electronic check acceptance. In this economy it is vital that every avenue is explored to increase revenue collection.” Remarked Jonathan Stoops, Chief Operations Officer for PayGOV.US. “Sturgeon Bay is a Utility on the forefront of innovation.”
Clerk-Treasurer Robyn Cook is to be commended for the expansion of service. "The addition of credit cards has been a long time coming, and I'm extremely happy to offer convenient payment options without placing that cost on the Town," explained Cook. "Residents have continually requested this and we are excited to begin!”
Safety Director Greg Berquest researched a dozen vendors before deciding upon a midwestern company. “PayGOV is known throughout the midwest as a great fit for government”, explained Mr. Berquest, “After a thorough search I am comfortable with our selection. We expect to work with them for years to come.” Special thanks to Julie Fish and Sherryl George who worked closely during the selection process and were able to negotiate a waiver of all costs to the City. This keeps the burden off taxpayers who do not use plastic. PayGOV.US is the preferred vendor for Ohio municipal government.
City of Westfield, Indiana Contracts with PayGOV.US to Provide Payment Services for Residents NewswireToday - /newswire/ - Indianapolis, IN, United States, 02/07/2011 - PayGOV, LLC reported that the City…
American City and County, December 2007 by Jonathan Stoops, Chief Operations Officer, PayGOV For many years, local governments were reluctant to accept credit card and electronic check payments because of…
PayGOV.US named Indiana 2009 "Companies to Watch" Awardee. Designation as an Indiana Company to Watch celebrates PayGOV.US as a high-performing, second-stage company. Presented by the Indiana Economic Development Corporation, its…
