To reach a PayGOV.US representative email us at [email protected] or call 1-866-480-8552. Representatives are available to explain the process. Or, please review ourGetting Started Questions and Answers which address many of our FAQS.
Learning to use is easy . . .
Our system is designed to be easy to use. Our online transaction management and reporting system is incredibly user friendly. To help you get started, your agency will receive a step-by-step procedures guide and quick reference card. We also fully support training your staff in person and over the phone.
Educating your clients
PayGOV.US provides signage for your public areas with the information the payers will need to complete their transactions on the phone, in person, or online. This signage helps your employees by reducing the time spent explaining the payment process.
These signs are available in multiple sizes, in both English and Spanish. PayGOV.US can also provide bi-lingual tear pads that let payers take instructions to the phone or computer if they decide not to make their payment at your counter.
