PayGOV Awarded La Crosse County Contract after RFP

After a rigorous RFP process the County of La Crosse, Wisconsin has selected PayGOV.US as their electronic payments vendor. PayGOV competed against dozens of qualified vendors for the contract.

PayGOV has served La Crosse County for several years. This contract provides the opportunity to expand service offerings and enhance customer service.

For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552

Martinsville Indiana make leap forward

MARTINSVILLE, Indiana.–(BUSINESS WIRE)— April 1st, 2014

The City of Martinsville has expanded payment options for permits. Residents can pay their permits with a credit or debit card at www.paygov.us, over the phone (866-480-8552), or at the City office.

This service has been a long time coming. Clerk/Treasurer Valerie Hugart had been researching the expansion of payment options to modernize the office and improve customer service. She had considered several options but the costs to the City were unrealistic. Residents are dealing with personal hardship and struggling financially and if accepting credit cards meant raising the costs on Martinsville residents then the costs were too high. Determined to find a solution Hugart sought counsel from other Clerk/Treasurers. Overwhelmingly, the recommendation was for a local company well known for exceptional service. Located in nearby Indianapolis, PayGOV is the preferred payments provider for Indiana Cities and Towns. With over 1000 clients in over 40 States they have the government sector experience to handle any situation. PayGOV is unique in that they indemnify and hold the City harmless of any liability from charge backs and returned payments.

This move is just one step in a series of progressive actions by Hugart to move Martinsville forward. When asked about her selection Hugart offered, “First and foremost we are here for the people. Our citizens work hard and expect their elected officials to provide the best service possible at the cheapest price. With PayGOV we are able to do both. At no cost to the City, and with only a low Convenience Fee to those who choose to use these methods of payment, the decision was clear.”

For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

Boswell, Indiana – Takes payments online

by J. Stoops

BOSWELL, Indiana.–(BUSINESS WIRE)— April 27th, 2013

The Town of Boswell is offering new payment options. Residents can pay their utility bill online (www.paygov.us), over the phone (866-480-8552), or at the Town hall.

The Town had been researching online payments in an effort to improve customer service. Officials had considered several options but the costs to the Town were unrealistic. Residents are dealing with personal hardship and struggling financially and if accepting credit cards meant raising the costs on Boswell residents then the costs were too high. The Clerk/Treasurer’s office was determined to find a solution and reached out to other Towns. Overwhelmingly, the recommendation was for PayGOV.US. PayGOV is the preferred payments provider for Indiana Cities and Towns. Clerk/Treasurer Donna Musenbrock pioneered the search, “Our customers work hard and expect to be able to pay their Utilities at their convenience. At the same time we couldn’t justify the Town paying for the service.” explained Mrs. Musenbrock. “Thankfully, PayGOV came highly recommended as the solution to our problem! Best of all is the cost to the town – FREE!”

For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

Pay online – Superior Montana becomes latest Town to choose PayGOV

Pay online – Superior Montana becomes latest Town to choose PayGOV

By Katie Pawluk

TOWN OF SUPERIOR, MT.–(BUSINESS WIRE)—January 23rd, 2013

Joining several Montana municipalities already using PayGOV the Town of Superior has finalized plans to accept payments online. This move expands resident options for paying utilities.

The search for a vendor took longer than expected. Few were willing to accommodate the needs of the Town or were simply too expensive. Clerk/Treasurer Brenda Schneider found the right vendor after reaching out to surrounding Montana towns. The response was overwhelmingly in favor of one vendor, PayGOV.US. Mrs. Schneider explained, “PayGOV has positioned us to move forward technologically without absorbing the costs.”

If you live in Superior, Montana and wish to pay your Utilities online please go to http://townofsuperiormontana.org/ .

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar agreements with government entities and utilities in over 35 states.
For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.
PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

Town of Patriot, Indiana makes paying Utilities easy

Town of Patriot, Indiana makes paying Utilities easy

By Katie Pawluck

TOWN OF PATRIOT, IN.–(BUSINESS WIRE)—February 6th,. 2013

The Town of Patriot moved forward with a plan to accept credit/debit cards for utility payments. The move expands current options by allowing online, in person, and over the phone credit card payments.

In order to offer this service the Town has contracted with an Minority Owned Indiana based company known as a premier provider of electronic payments. PayGOV.US is a leader in merchant processing in the government sector. Chief Operating Officer Jonathan Stoops credits their success with their “ability to adapt quickly” to the changing environment.
“We found PayGOV.US after searching for just the right company,” explained Clerk/Treasurer Linda Fisk, “ they came highly recommended by other cities and towns throughout Indiana.”

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar agreements with government entities and utilities in over 35 states.

For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

City of Alexandria Indiana launches new program

Citizens of Alexandria are now able to pay with plastic!
by adminpaygov

ALEXANDRIA, Indiana.–(BUSINESS WIRE)— February 10th, 2012

The City of Alexandria has moved forward on a plan to expand customer payment options. Residents now can enjoy the convenience of paying their Utility bills online. To pay online simply go to (http://www.alexandriaindiana.net/). Credit and Debit card payments can also be made by phone (866-480-8552) or in person at the Utility Office.

Understanding the financial struggles many residents face the City has been reviewing measures to reduce expenditures while improving customer service. One improvement that made sense was to start accepting Credit and Debit Cards. Unfortunately, there are expensive fees involved with accepting electronic payments. Unable to absorb the cost, but determined to find a solution, the City reached out to other Cities and Towns for ideas. Overwhelmingly, PayGOV was recommended as the way to go.

Both Mayor Jack Woods and Clerk-Treasurer Jan Lynch are to be commended for their efforts in serving residents. “The addition of credit cards has been a desire for a long time, and I’m extremely happy to report that the City continues to improve upon our goal of providing accurate, timely, and efficient customer service,” explained Mayor Woods.

For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.

Fishers’ Utility Department Now Accepts Plastic!

Fishers’ Utility Department Now Accepts Plastic!

by Jonathan Stoops

FISHERS, Indiana.–(BUSINESS WIRE)— February 14th, 2012
The Town of Fishers has moved forward to significantly expand customer payment options. Residents can now enjoy the convenience of paying their Utility bills online. To pay online go to (http://www.fishers.in.us/). Credit and Debit card payments can also be made by phone (866-480-8552) or in person at the Utility Office.

Understanding the financial struggles many residents face the Town has been reviewing measures to reduce expenditures while improving customer service. One improvement that made sense was to start accepting Credit and Debit Cards. Unfortunately, there are expensive fees involved with accepting electronic payments. Unable to absorb the cost, but determined to find a solution, the Town reached out to other Cities and Towns for ideas. Overwhelmingly, PayGOV was recommended as the way to go. PayGOV (www.paygov.us) is the chosen vendor for Indiana Cities and Towns.

Scarlet Ammerman is to be commended for her efforts to serve residents. “The addition of credit cards has been a long time coming, and I’m extremely happy to report that the Town continues to improve upon our goal of providing accurate, courteous, and easy customer service,” explained Mrs. Ammerman. “Residents have continually requested this particular customer service upgrade, and our staff worked diligently to implement this improvement with no cost to the Town. We’re happy to start the year off on such a positive note.”

The Town is the first to offer mobile payment options via PayGOV. Residents will have the option of paying using their smart phone utilizing QR code technology along with the payment methods listed above.
For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.
PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

Kendallville New Ways to Pay

Kendallville offers citizens more payment options for Utility payments

KENDALLVILLE, IN.–(BUSINESS WIRE)—November 29th, 2011

The City of Kendallville has taken a significant step forward in customer convenience by entering an agreement with PayGOV.US. Citizens are now able to pay their Utility Payments by credit or debit card at the Utility office, over the Internet (http://www.kendallville-in.org/ ) or via 24/7 LIVE operators at (866-480-8552).

Kendallville Clerk/Treasurer Sheryl Hanes chose PayGOV after dozens of Indiana Clerk/Treasurers referred the company. Impressed by their “hands on” approach, Ms. Hanes met with PayGOV representatives Michael Hiatt and Jonathan Stoops to develop a program for residents. Accepting electronic payments has been a goal for many years but the costs involved were prohibitive. “Their Convenience Fee Program was a significant factor in their selection,” explained Ms. Hanes. “There are no costs to the City to operate the system. Only people who pay their bills via the service are assessed a small convenience fee. PayGOV is an Indiana company and the leading provider of these services to Indiana Cities and Towns.”

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar agreements with government entities and utilities in over 20 states.

For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.
PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

The Town of Winfield expands customer choice

Winfield now accepts electronic payments for Utilities

Business editors

WINFIELD, IN.–(BUSINESS WIRE)—November 29th, 2011

The Town of Winfield moved forward with an agreement to accept credit/debit cards for Utility payments. The move expands payment options in person, over the Internet (http://www.winfieldgov.com/) or phone at (866-480-8552).

PayGOV is the premier provider of electronic payment acceptance to Indiana Cities and Towns. A focus on innovation and personalization has kept PayGOV at the front of their industry. Jonathan Stoops (COO) credits their success with their ability to adapt quickly and overcome adversity. “You can’t do today’s job with yesterday’s methods and be in business tomorrow”, asserted Mr. Stoops, “Our business is not to get ahead of others, but to get ahead of ourselves.” Clerk/Treasurer Richard Anderson added, “We are pleased to have found PayGOV. Accepting additional options for payment to the Town has been a long term goal. Now, it is a reality.”

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar agreements with government entities and utilities in over 20 states.

For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.
PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

Owen County, Indiana Clerk of Courts fulfills Campaign Promise by launching online payments

SPENCER, Indiana.–(BUSINESS WIRE)—May 11th, 2011

PayGOV.US LLC (www.paygov.us) reported that the Clerk of Courts for Owen County, Indiana and PayGOV have entered into an agreement. Citizens are now capable of paying their obligations by credit or debit card.  This service is offered at the County CourtHouse, online (http://www.owencounty.in.gov)  or via 24/7 LIVE operators (866-480-8552). The service extends the Clerks’ ability to serve their constituents with payment acceptance 24 hours a day.  Owen County joins 71 of the 92 Indiana Counties working with PayGOV.

Jeff Brothers, who recently began his first term as Clerk of Courts, promised during his campaign that he would take steps necessary to modernize the office.  After a thorough analysis of prospective vendors, Mr. Brothers’ discovered an Indiana-based company known for their service.

I’m pleased to say I have kept my word,” Brothers explained. “This option meets the needs of convenience for our citizens, without any cost to the County.”

For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.