Martinsville Indiana make leap forward

MARTINSVILLE, Indiana.–(BUSINESS WIRE)— April 1st, 2014

The City of Martinsville has expanded payment options for permits. Residents can pay their permits with a credit or debit card at www.paygov.us, over the phone (866-480-8552), or at the City office.

This service has been a long time coming. Clerk/Treasurer Valerie Hugart had been researching the expansion of payment options to modernize the office and improve customer service. She had considered several options but the costs to the City were unrealistic. Residents are dealing with personal hardship and struggling financially and if accepting credit cards meant raising the costs on Martinsville residents then the costs were too high. Determined to find a solution Hugart sought counsel from other Clerk/Treasurers. Overwhelmingly, the recommendation was for a local company well known for exceptional service. Located in nearby Indianapolis, PayGOV is the preferred payments provider for Indiana Cities and Towns. With over 1000 clients in over 40 States they have the government sector experience to handle any situation. PayGOV is unique in that they indemnify and hold the City harmless of any liability from charge backs and returned payments.

This move is just one step in a series of progressive actions by Hugart to move Martinsville forward. When asked about her selection Hugart offered, “First and foremost we are here for the people. Our citizens work hard and expect their elected officials to provide the best service possible at the cheapest price. With PayGOV we are able to do both. At no cost to the City, and with only a low Convenience Fee to those who choose to use these methods of payment, the decision was clear.”

For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

Village of Hancock Goes Online

Village of Hancock Goes Online

By Jonathan Stoops

VILLAGE OF HANCOCK, NY.–(BUSINESS WIRE)—March 7th, 2013

The Village of Hancock, New York announced plans to accept payments online. This move expands options for paying obligations and is part of a broader effort to increase convenience to residents. Customers wishing to pay their obligations may go online at www.paygov.us, visit the Village Clerk’s office or call 1-866-480-8552.

The search for the right company took longer than expected. Few were willing to accommodate the needs of the Village or were simply too expensive. Phyllis Falsetta, Village Clerk, searched for a vendor which specialized in local government. Most companies offering services to municipalities engaged their clients in long term contracts or charged exorbitant fees. Mrs. Falsetta knew there had to be a better way. After discussing the problem with their local bank they were given the recommendation to review a different kind of company. “We have a great relationship with NBT Bank. PayGOV came highly recommended and we felt comfortable with their program. PayGOV has positioned us to move forward technologically without absorbing the costs.” Mrs. Falsetta explained further, “We have wanted to offer this service for quite some time and now we can.”

PayGOV Owner Laura Hiatt expressed her delight in the opportunity to serve the Village and welcomed the expansion into New York. Mrs. Hiatt offered a quick statement, “We stand by our service. Our agreements are month to month – guaranteeing we will always answer our phones to fix any issue. We cover the cost of the equipment and we indemnify our municipalities of all liability. Our goal has been and will be to out-serve our competition.”

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar agreements with government entities and utilities in over 36 states.
For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

Douglas Wyoming moves forward with electronic payments

Douglas moves forward with electronic payments

DOUGLAS, WY.–(BUSINESS WIRE)—OCTOBER 1st, 2012

The City of Douglas moved forward with a plan to accept credit/debit cards for Utility payments. The move expands the payment options for customers allowing online and over the phone payments.

PayGOV.US is the premier provider of electronic payment services to American Cities and Towns. Their focus on innovation and customization has placed them at the front of their industry. Jonathan Stoops (COO) credits their success with their ability to adapt quickly. “One size does not always fit all,” asserted Mr. Stoops, “We have developed our platform to adapt to the requirements of any client.”

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar agreements with government entities and utilities in over 30 states.

For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.
PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.