PayGOV Awarded La Crosse County Contract after RFP

After a rigorous RFP process the County of La Crosse, Wisconsin has selected PayGOV.US as their electronic payments vendor. PayGOV competed against dozens of qualified vendors for the contract.

PayGOV has served La Crosse County for several years. This contract provides the opportunity to expand service offerings and enhance customer service.

For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552

PayGOV Awarded Butte County California Contract after RFP

After a thorough RFP process the County of Butte, California has selected PayGOV.US as their electronic payments vendor. PayGOV competed against dozens of qualified vendors to provide electronic payment services for the county.

This is the second contract PayGOV has been awarded with Butte County. PayGOV has served Butte County for several years and looks forward to the opportunity to serve for many more.

For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552

PayGOV Announces MWBE Certification

It’s official! PayGOV has been certified an MWBE organization. PayGOV has operated as an MWBE since 2007, but only recently sought certification.

An MWBE, or minority-owned business is a for-profit enterprise, regardless of size, physically located in the United States or its trust territories, which is owned, operated and controlled by minority group members. “Minority group members” are United States citizens who are Asian, Black, Hispanic and Native American.

Ownership by minority individuals means the business is at least 51% owned by such individuals or, in the case of a publicly-owned business, at least 51% of the stock is owned by one or more such individuals. Further, the management and daily operations are controlled by those minority group members.

PayGOV is a diverse company committed to offering equal opportunity to all. “We are proof positive that a company built on diversity can be successful,” explained Laura Hiatt. “Our unique and varied backgrounds helps our employees interact with varied nature of our clients. All of our customers can expect excellent service – equally.”

This certification will enable PayGOV to seek additional government procurement opportunities.

For more information please contact info@paygov.us or 866-480-8552.

PayGOV GOES MOBILE! Introducing PayGOV Mobile – An app designed for you.

Launched in early 2016, PayGOV announced a major step forward in customer convenience. Joining the mobile revolution, PayGOV has developed a mobile app for smart phones and tablets. PayGOV Mobile ™ is now available free for download on the Playstore or Itunes. Designed with simplicity in mind, PayGOV Mobile allows users to access their payment choice quickly, with a pay location code, or by choosing from a drop-down selection of their jurisdiction. The application can be used for one time or recurring payments. Customers who wish to use the app for recurring payments can register to save their payment details and set calendar alerts to remind them of future due dates.

Enduser payers aren’t the only ones to benefit from going mobile. Municipal and County customers can use the mobile app to quickly process transactions anywhere they have wifi or cell service. This greatly enhances their effectiveness and ability to serve customers. PayGOV is the first company in their sector to offer this option.

Michael Hiatt of PayGOV, “Our goal is to stay ahead of the pack,” explained Michael Hiatt of PayGOV, “Companies that stand still eventually stop standing. We are continuing to innovate and refine our products to ensure our clients are offered the best technology available.”

For more information on the Mobile App visit www.paygov.us/resources or download for free from ITunes or the Playstore. Please contact info@paygov.us for your Pay Location Code. PayGOV is available at 866-480-8552.

Martinsville Indiana make leap forward

MARTINSVILLE, Indiana.–(BUSINESS WIRE)— April 1st, 2014

The City of Martinsville has expanded payment options for permits. Residents can pay their permits with a credit or debit card at www.paygov.us, over the phone (866-480-8552), or at the City office.

This service has been a long time coming. Clerk/Treasurer Valerie Hugart had been researching the expansion of payment options to modernize the office and improve customer service. She had considered several options but the costs to the City were unrealistic. Residents are dealing with personal hardship and struggling financially and if accepting credit cards meant raising the costs on Martinsville residents then the costs were too high. Determined to find a solution Hugart sought counsel from other Clerk/Treasurers. Overwhelmingly, the recommendation was for a local company well known for exceptional service. Located in nearby Indianapolis, PayGOV is the preferred payments provider for Indiana Cities and Towns. With over 1000 clients in over 40 States they have the government sector experience to handle any situation. PayGOV is unique in that they indemnify and hold the City harmless of any liability from charge backs and returned payments.

This move is just one step in a series of progressive actions by Hugart to move Martinsville forward. When asked about her selection Hugart offered, “First and foremost we are here for the people. Our citizens work hard and expect their elected officials to provide the best service possible at the cheapest price. With PayGOV we are able to do both. At no cost to the City, and with only a low Convenience Fee to those who choose to use these methods of payment, the decision was clear.”

For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

New Albany residents can now pay sewer online

NEW ALBANY, Indiana.–(BUSINESS WIRE)— September 23, 2013

The City of New Albany has finalized plans to expand customer payment options. Residents now can enjoy the convenience of paying their sewer bills at the office, online and over the phone. To pay online go to (http://www.cityofnewalbany.com/ ) Payments can also be made by phone 24/7 at (866-480-8552).

Understanding the financial struggles many residents face City leaders have been eager to find programs which reduce expenditures while improving customer service. One change that made sense was to accept Credit Cards online. When the details of electronic payment acceptance were reviewed they found the costs prohibitive. While they wanted to provide more convenience they couldn’t justify the expense. Unable to absorb the additional cost, but determined to find a solution, the City searched for another way. PayGOV.US was recommended as the way to go. PayGOV.US (www.paygov.us) is the preferred payment vendor for Indiana municipalities.

New Albany Mayor Jeff Gahan and Billing Director April Dickey led the effort to expand service. “The City has wanted to expand payment options for awhile. With PayGOV we can now make that happen. I’m excited to report that the City continues to improve upon customer service,” explained Mr. Gahan.
For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

The Town of Southington CT offers residents choice

The Town of Southington offers residents more choice

SOUTHINGTON, CT.–(BUSINESS WIRE)—July 12th, 2013

The Town of Southington is accepting payments online. Payments by credit or debit card can be made in person, over the Internet ( http://www.southington.org/content/17214/18205/default.aspx ) or via 24/7 LIVE
operators at 1-866-480-8552.

Southington contracted with PayGOV.US to provide the service. This expansion marks the latest step towards greater resident convenience. Residents are now
able to use the Town website to view important news and information along with making payments. Southington chose PayGOV because of their impeccable
reputation and “$0 cost” program for municipalities.

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar
agreements with government entities and utilities in over 35 states.


For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.

Pay online – Glasgow becomes latest Montana City to embrace PayGOV.US

Pay online – Glasgow becomes latest Montana City to embrace PayGOV.US

CITY OF GLASGOW, MT.–(BUSINESS WIRE)—JULY 10th, 2013

Joining an ever growing number of Montana municipalities the City of Glasgow has taken steps to expand resident options. Glasgow residents are now able to
pay their utilities online. Residents can make a payment using PLC ( Pay Location Code) #1054 by calling 24 hour Hotline 1-855-480-8552 or visiting https://pay.paygov.us/EndUser/PaymentAgency.aspx?ttid=12245 a convenience fee
does apply.

City Clerk Stacey Amundson took her search for a vendor to other Montana Clerks. The response was overwhelmingly in favor of one company, PayGOV.US. Mrs.
Amundson explained he decision, “We pay attention to other Cities and Towns to see what works and what doesn’t. PayGOV.US stood out as the clear choice.
They have positioned us to expand services to our residents without absorbing the costs.”

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar
agreements with government entities and utilities in over 35 states.


For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.


PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards
carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s
program, earn rewards, points, and cash-back on airline frequent flyer miles.

The Town of Valier Montana offers residents more choice

The Town of Valier Montana offers residents more choice

VALIER, MT.–(BUSINESS WIRE)—July 10th, 2013

Valier is now accepting online payments. Payments by credit or debit card can be made at the Utility office, over the Internet ( http://townofvalier.com/utility-bill-pay/ ) or via 24/7 LIVE operators at 1-866-480-8552.

Online payments is the latest step towards greater resident convenience Valier Clerk Treasurer Jackie Sheble has taken.

“We are thrilled to have a vendor that understands the balance between customer convenience and our fiduciary duty to the residents. We wanted to
provide more methods of payment while keeping costs low. Until now the service was considered cost prohibitive,”

explained Mrs. Sheble. “We chose PayGOV because of their reputation and Montana references.”

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar
agreements with government entities and utilities in over 35 states.


For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.


PayGOV.US assesses a nominal convenience fee processing these transactions. MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

Town of Kingman, Indiana embraces change

Town of Kingman, Indiana embraces change

July 10th, 2013 by adminpaygov
By Admin

TOWN OF KINGMAN, IN.–(BUSINESS WIRE)—July 10th,. 2013

The Town of Kingman has agreed to a plan to begin accepting credit/debit cards for utility payments. The move expands current options by allowing online, in person, and over the phone credit card payments.
The service will be provided by Indiana based/ Minority owned PayGOV.US. PayGOV.US is known as the premier provider of electronic payments for the government sector and the first choice for Indiana municipalities. Chief Operating Officer Jonathan Stoops credits their success with their “desire to serve”. “We meet each municipality at the point of their need,” explained Stoops. “Our model is to customize a solution to fit our clients and aid their mission to help the people of their community.”

“We found PayGOV.US after searching for a sensible solution,” stated Clerk/Treasurer Abigail Lawson, “they came highly recommended by other cities and towns throughout Indiana and were the perfect choice for Kingman.” PayGOV.US provides the service to the town at no cost. Only the residents who choose to use the service for convenience are assessed a nominal fee.

PayGOV.US, a leading provider of electronic payment options based in Indianapolis, Indiana and 2009 Indiana Companies to Watch Award Winner, has similar agreements with government entities and utilities in over 36 states.

For more information contact Michael Hiatt at mhiatt@paygov.us or 1-866-480-8552.
PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.