Martinsville Indiana make leap forward

MARTINSVILLE, Indiana.–(BUSINESS WIRE)— April 1st, 2014

The City of Martinsville has expanded payment options for permits. Residents can pay their permits with a credit or debit card at www.paygov.us, over the phone (866-480-8552), or at the City office.

This service has been a long time coming. Clerk/Treasurer Valerie Hugart had been researching the expansion of payment options to modernize the office and improve customer service. She had considered several options but the costs to the City were unrealistic. Residents are dealing with personal hardship and struggling financially and if accepting credit cards meant raising the costs on Martinsville residents then the costs were too high. Determined to find a solution Hugart sought counsel from other Clerk/Treasurers. Overwhelmingly, the recommendation was for a local company well known for exceptional service. Located in nearby Indianapolis, PayGOV is the preferred payments provider for Indiana Cities and Towns. With over 1000 clients in over 40 States they have the government sector experience to handle any situation. PayGOV is unique in that they indemnify and hold the City harmless of any liability from charge backs and returned payments.

This move is just one step in a series of progressive actions by Hugart to move Martinsville forward. When asked about her selection Hugart offered, “First and foremost we are here for the people. Our citizens work hard and expect their elected officials to provide the best service possible at the cheapest price. With PayGOV we are able to do both. At no cost to the City, and with only a low Convenience Fee to those who choose to use these methods of payment, the decision was clear.”

For more information contact Jonathan Stoops at jstoops@paygov.us or 1-866-480-8552.

PayGOV.US assesses a nominal convenience fee processing these transactions. American Express®, MasterCard ®, Discover ® and VISA ® along with debit cards carrying a MasterCard ® or Visa ® are accepted by the program. Citizens using credit cards with bonus rewards programs can, depending on their card’s program, earn rewards, points, and cash-back on airline frequent flyer miles.

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