Features
PayGOV strives to provide our customers with the latest features and greatest benefits available. In addition to multiple payment channels, most at no cost to your agency, PayGOV provides additional benefits to our customers. Our system is scalable and designed to fit your agency’s needs. We understand that one size does not always fit all. Your customers will now be able to avoid traffic, long lines, and cost of stamps, envelopes, and mailboxes. They will know that their payment will be received on time and not lost in the mail. Our gateway allows for multiple payments under the same transaction, while our REAL time reporting application ensures reconciliation will be fast and easy.
PayGOV handles the details of accepting outstanding payments, so you can use the time saved to manage other tasks.
PayGOV also offers a prepaid debit card which can be used for payments of restitution, child support payments, commissary and a host of other applications.
How PayGOV Can Assist You!
Software Integration:
PayGOV service integrates with your current accounting or billing systems, as well as other third party case management or tax systems. PayGOV also has the capability of operating as a stand alone service, with no integration.
Customized integration with your software allows timely updates of customer payment information. Integration assists in reducing administration costs and errors that result from manual data entry by streamlining your reconciliation process.
Customer/Client Support:
PayGOV provides in person and over the phone training for all of our agencies. We ensure all of your staff is competent and confident when accepting electronic payments. PayGOV operates a 24/7 Call Center based in Indiana to handle all client and customers questions and concerns.
Real Time Reporting:
PayGOV provides password protected real time reporting capabilities for all of our agencies. Flexibility and security are of paramount concern in today’s world, our reporting features allow reconciliation to be completed anywhere, anytime. All payment channels (over the internet, via IVR, or in your office) can be viewed 24/7.
Reports can be viewed on your monitor or exported into Excel, XML or CSV formats. Each report search can be viewed by the following criteria. Each report contains this information, along with any additional information you wish to collect from your payees.
- Date range
- Payment type
- By channel (online, LIVE operator, counter)
- By office location
- By individual clerk